Planning Analyst (Aroma)


New York City - NY - US, NY

Company:  Aroma
Job ID:  26184

With our Customers, we Listen. Learn. Deliver. 

Guided by the values of the company, The Planning Analyst is responsible for all aspects of Adama’s relationship with customers that utilize our toll manufacturing services, supporting the plant production schedule and transaction support for internal contract manufacturing. It is a dynamic role that works closely with many different internal groups including Supply Chain, Manufacturing, Finance, Shipping and Receiving and Distribution to meet our customers’ needs.


Our People Promise:

  • No Nonsense-We are bold and direct
  • High Touch-It's business and it's personal
  • Informal-We are approachable at all levels
  • Take Initiative-We are free to explore
  • Can do-We believe anything is possible



Core Duties & Responsibilities: (Other duties may be assigned)


  • Manage toll manufacturing customer relationships to ensure their requirements are fully understood and met.
  • Responsible for seeing 3rd party contracts through to final signature and assuring ADAMA delivers the services outlined in the contract.
  • Work with customer to gather required technical documentation to onboard new products to provide finished goods that meet the customer’s quality requirements.
  • Use MOC process to build bill of material for new products
  • Coordinate third party customers forecast with planner to ensure their requirement will be added in the production schedule.
  • Create third party finish good sales orders and work orders in SBO three months forward looking.
  • Coordinate with customers to ensure raw materials are received with the appropriate lead time to support production.
  • Works with Finance to ensure Third Party Customers are invoiced accurately and timely on a weekly basis
  • Transaction support of internal contract manufacturers and other related business transactions.



  • Sense of urgency in completing tasks and meeting customer expectations
  • Self-motivated and able to exercise independent judgement
  • Great attention to detail and problem-solving skills
  • Proficient in Microsoft Office
  • Able to thrive in a high-pressure environment (busy season)
  • Multitasking and prioritizing
  • Team player, strong collaboration


Required Education & Experience:

  • 5+ years of customer service or Supply Chain experience required
  • Associate’s or Bachelor’s Degree in Business or related field preferred
  • Advanced MS Excel skills
  • Database Service/Order/Project Management experience preferred
  • Excellent verbal and written communication skills. Ability to effectively communicate with internal and external customers
  • Strong proficiency in SAP, SBO preferred
  • Travel –20% to domestic locations.





Nearest Major Market: Manhattan
Nearest Secondary Market: New York City